Buddy: the AI partner for an aging society
Loneliness among seniors is rising, while they live independently at home for longer and the shortage of family caregivers and care staff grows. Buddy connects seniors every day, through a simple conversation, with the people and organizations around them.
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What Buddy can mean for your organization
Aging populations pose major challenges for society. Seniors live independently for longer, while loneliness increases and the shortage of family caregivers and care staff grows. Buddy offers an innovative answer: quality support for seniors and efficiency for your organization.
Buddy is the voice-controlled link between seniors and their entire (care) ecosystem: family, caregivers, care professionals, pharmacy, physiotherapist, caterer, and taxi service, all connected from one place. No complicated websites, no technical knowledge required: a conversation with Buddy is all it takes.
For seniors, all of this is integrated into the daily support Buddy already provides. Your organization can be connected to Buddy directly, from your own systems. The immediate result: efficiency, professionalism, and a stronger image.
Possible collaborations
Below we describe a number of potential collaborations: how your organization can become part of the Buddy concept, and what efficiency gains or additional revenue that can bring. These are examples, but the possibilities are virtually endless. We build these integrations together with you, and we are happy to think along about what is possible in your situation.
Caterers
Going through weekly menus, collecting orders, and coordinating deliveries with seniors takes caterers a lot of time: often by phone, error-prone, and without a direct link to the planning.
- Buddy automatically goes through the (weekly) menu with the senior, discusses the options, takes the order by voice, and checks it for completeness
- Direct link with your ERP system: the order is scheduled automatically
- Proactive notification from Buddy to the senior on the day of delivery
- Automatic satisfaction check after delivery (taste, timeliness, suggestions)
Physiotherapists
After a treatment, patients are given exercises to do at home, but often do them insufficiently or not at all, because the instructions have faded or out of convenience. This slows recovery and reduces the effectiveness of the treatment.
- Daily or weekly, Buddy checks in to bring the exercises to the attention
- Optionally shows an instruction video, uploaded once by the physiotherapist
- Lowers the barrier to exercising: no apps, no searching for instructions
- Improves therapy adherence and with it the effectiveness of the treatment
- Appointment confirmation straight into the Buddy calendar
Home care
From the client's perspective, it is often unclear when care will be provided and by whom. This causes unrest among clients and extra phone calls to the organization. For many seniors, the care worker is also the most important social contact of the day: a chat is greatly appreciated.
- Schedules from your planning system go straight into the Buddy calendar
- Buddy proactively informs the senior about the time and who is coming: in advance, not only on arrival
- The family portal and your care portal can be linked. Family stays informed through the portal about the care provided, without costing your care staff extra time
- Buddy can strengthen your organization's neighborhood-oriented, social role by passing on invitations to activities and, if desired, registering sign-ups
- Strengthens the social, attentive image of your organization, without extra staffing
Pharmacies
Taking medication faithfully is essential and challenging for many seniors, especially with several medications at once. Intake moments are missed, repeat prescriptions are collected too late, and changes to the dosing schedule cause confusion. Deliveries also often go wrong because the senior is not at home at the time of delivery.
- Medication overview, dosing schedule, and frequency go from the pharmacy system straight to Buddy
- Buddy proactively reminds the senior of intake moments and validates the intake
- With a new medication or an adjusted dose, Buddy explains it briefly and clearly
- Buddy reports when repeat prescriptions are ready to be collected, after a signal from the pharmacy through the link
- The delivery moment is scheduled from the planning system (via API) and Buddy informs the user: fewer missed deliveries due to a closed door
- Family can, if desired, view package leaflets and the pharmacist's notes in the family portal
Taxi companies
For many seniors, transport to a doctor's appointment, a family visit, or an activity is a hurdle: calling a taxi, passing on the time, and confirming the ride can be difficult. As a result, rides often simply do not happen, even when transport need not be a problem at all.
- Buddy automatically spots in the calendar whether an appointment requires transport
- If needed, Buddy briefly coordinates the ride with the senior or caregiver and then requests it directly from the taxi dispatch through the link
- Buddy confirms the time and pick-up location, and reminds the senior of the ride in advance
- A new, structural stream of rides for your company, from a group you cannot always reach today
In closing
The examples above show how varied a collaboration with Buddy can be: from caterer to pharmacy, from physiotherapist to taxi company. The pattern is always the same: Buddy makes daily life easier for seniors, while your organization benefits from greater efficiency, additional revenue, or a stronger, caring image.
Connecting with your underlying systems is very feasible in most cases. We are happy to think along with you about how your organization can become part of the Buddy concept and what the integration with your systems could look like, and then to actually build it together with you.
Curious what Buddy could mean for your organization?
Contact us without obligation. We are happy to think along with you about the possibilities and the connection with your systems.
Contact us without obligation